Shipping Policy

Last Updated: [7 July 2024]

Thank you for shopping with BloomingThymes! We’re committed to providing a smooth and enjoyable shopping experience. This Shipping Policy outlines the details of our delivery process to keep you informed about how your handbags will get to you.

Handling, Transit & Order Cut-Off Time

• Handling Time: Allow 1-2 business days for our team to carefully process your order after you place it on Bloomingthymes.
• Transit Time: Once processed, your order will be in transit for 7-9 business days.
• Order Cut-Off Time: To ensure your order gets included in that day’s processing batch, please place it before 4:00 PM Eastern Standard Time (GMT-05:00).

Shipping

• Shipping Methods: We offer Standard US Shipping.
• Shipping Rates: There’s a flat rate of $25 USD for Standard US Shipping.
• Delivery Location: We deliver to the address you provide during checkout.

Order Modifications

Need to change something about your order, like the shipping address or items? Contact our customer support team at support@bloomingthymes.store as soon as possible. We’ll do our best to accommodate your request, but changes might not be possible once your order ships.

Lost or Delayed Packages

If your package is lost or significantly delayed, please contact our customer support team at support@bloomingthymes.store. We’ll work with the shipping carrier to investigate and ensure you receive your order or a refund, whichever is appropriate.

Tracking

• Order Tracking: Once your order ships, you’ll receive a shipping confirmation email with tracking information. You can use this to track your package’s location in real-time. You can also check the order status through our “Track Your Order” page on our website.
• Tracking Information Availability: Please allow 24-48 hours after shipment for tracking information to become available.

Cancellation

• Cancellation Window: You have a limited window to cancel an order after placing it. Cancellations may not be possible once your order enters the transit stage.
• Cancellation Process: To cancel an order, contact our customer support team at support@bloomingthymes.store as soon as possible. We’ll make every effort to accommodate cancellations within the allowed timeframe.
• Refunds for Canceled Orders: Orders canceled within the allowed timeframe will be refunded according to our Refund Policy.

Incorrect Address

• Address Verification: You’re responsible for providing accurate shipping information during checkout. Bloomingthymes is not liable for orders shipped to incorrect addresses provided by the customer.
• Address Correction: If you identify an incorrect address before your order ships, contact our customer support at support@bloomingthymes.store team immediately to request a correction. Additional charges may apply.
• Undeliverable Packages: If a package is returned as undeliverable due to an incorrect address, you may be responsible for reshipping fees or other associated costs.

By placing an order on Bloomingthymes, you agree to the terms and conditions outlined in this Shipping Policy. We appreciate your business and are committed to providing you with beautiful handbags and excellent customer service. If you have any questions or need assistance, please don’t hesitate to contact our support team.

For More Information please refer to our Privacy Policy and Terms of Service.

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